Personalized IT Helpdesk
Support for Businesses

Fast, secure, and professional remote IT support for small businesses and individuals worldwide — available in English and Spanish.

About us

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Your trusted partner in remote IT solutions

At Smart Remote Support, we believe technology should work for you—not against you. With over 15 years of IT experience across Windows, macOS, Linux, and cloud environments, we provide 24/7 remote assistance that keeps your devices, networks, and business systems running smoothly. Whether you’re a small business owner, a frequent traveler, or a remote worker, we bring enterprise-level support straight to your screen.

Services

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Choose the service you need

We act as your remote IT department — providing everything from cybersecurity to troubleshooting, backups, cloud/email configuration, and more — so you can focus on growing your business. Think of us as your on-call tech partner: professional, efficient, and available when you need us.

Remote Troubleshooting

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Quick solutions to fix software, hardware, and network issues — anytime, anywhere.

Fast, reliable fixes—anytime, anywhere.Device repair: slow computers, crashes, driver issues.Network & Wi-Fi setup: stable, optimized networks for home or office.Cybersecurity & protection: virus removal, firewall setup, data backup.Cloud & email support: setup, migration, and troubleshooting for platforms like Google Workspace and Microsoft 365.Remote training: live guidance to help you use tools and solve problems.

Backup and recovery

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Protect your data with secure backups and fast recovery when it matters most

Protect what matters — avoid data loss and recover fast.Data recovery from corrupted drives, deleted folders, or malware attacks.Cloud integration with services such as Google Drive, OneDrive, Dropbox, etc.Business-continuity planning to keep operations running smoothly even in emergencies.Personal file protection for photos, documents, and other valuable data.

Communications

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Reliable email and communication tools that keep you connected and productive.

Keep your team connected and productive.Email setup & migration for Gmail, Outlook, Microsoft 365 or custom domains.Fix login, sync, or delivery issues.Spam & security protection — prevent phishing and unauthorized access.Support for communication platforms like Zoom, Teams, Slack, WhatsApp Business, and more.

BASIC Cybersecurity

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BASIC knowledge to safeguard your systems, data, and privacy from online threats.

Defend your data, privacy, and business against online threats.Malware, spyware, and virus detection & removal.Firewall and network security — secure Wi-Fi, routers, and networks.Identity and data protection to prevent leaks and unauthorized access.Ransomware defense and recovery solutions.Security training and awareness — learn to recognize phishing, scams, and risky behavior.

Choose Your Plan

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Flexible and affordable support packages designed to fit your business or personal needs.

Get professional IT support without the high cost of an in-house team. Our pricing is transparent with no hidden fees—whether you need quick one-time help or ongoing protection, we have a plan that fits your budget and keeps your technology running smoothly.

business fundamentals

Up to 90-minute remote sessionFull system scan & tune-up for one computerEmail support (login/sync/etc.)Basic cybersecurity setup (antivirus, firewall, updates)Cloud storage setup (Google Drive, OneDrive, Dropbox)Cybersecurity awareness training


Business Advantage

Up to five remote sessions per monthSupport for up to 5 devicesFull email and communications management (Gmail, Outlook, Microsoft 365)Advanced cybersecurity: routine scans, firewall and phishing defenseBackup & recovery solutions for critical business dataPriority response for urgent issues


Satisfaction Guaranteed

Your peace of mind comes first — if you’re not satisfied, we’ll make it right

Your trust matters. If you’re not completely satisfied with our support, we’ll keep working until the issue’s resolved — no extra cost.Contact Us
We are available worldwide, in English and Spanish. Reach out anytime to get support or ask questions.

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Start Your Support Now

We’re here to help. Whether you need quick troubleshooting, ongoing IT support, or have questions about our services, reach out today. Our team is available worldwide in English and Spanish — fast, secure, and always ready to assist you.

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